Excellent results from Exhibitor Survey

Following the recent ILCU Exhibition, we were delighted with the results of the exhibitor survey taken online after the show.

It is important for us to consistently examine how we do business and how we offer our services to our clients. By asking the questions and taking on board all the responses, we can then tailor our commitement to work at being the best that we can be.

The good comments are great to see, but it is the critical ones that offer us the best opportunity to examine our weak areas and make the necessary changes.

Many thanks to everyone that completed the questions and I hope that we can work together again in the future!

All scores are out of 10 - with 10 being "top marks"!

- Were you happy with the "pre-exhibition" service you recieved from Mercury Events?

Avgerage Score - 8.61

- How did you find our communication leading up to the event?
Average Score - 8.82

- When you arrived "on site" were our event staff friendly & attentive to your needs and requirements?
Average score - 8.67

- Was the equipment we provided to you clean and in good working order? 
Average score - 9.00

- How willing would you be to recommend Mercury Events to a friend of colleague?
Average score - 8.65

Here are some of the comments recieved...

- We were happy with the overall service provided.

- To be honest we found everyone very helpful and have no complaints.

- Limerick 2010 was our first ILCU event and it was a great success. I would just like to thank Killian and his onsite team for their help and assistance at every turn. See you all next year.

- We found the Mercury staff very professional, friendly and helpful.

- Mercury were very professional and the show was very good for the target market.

- Quality event management service. High standard of attention to detail.

- The lads are very friendly and professional. The smiles as opposed to grumpy faces are a credit to them.